REPORTER-RHTSUPPORT(1) LIBREPORT MANUAL REPORTER-RHTSUPPORT(1)

NAME
       reporter-rhtsupport - Reports problem to RHTSupport.

SYNOPSIS
       reporter-rhtsupport [-v] [-c CONFFILE] [-F FMTFILE] [-u -C URCONFFILE]
       -d DIR

       Or:

       reporter-rhtsupport [-v] [-c CONFFILE] [-d DIR] -t[ID] FILE...

DESCRIPTION
       The tool reads problem directory DIR. Then it logs in to RHTSupport and
       creates a new case.

       The tool can be configured to submit an uReport to RHTSupport together
       with creating a new case.

       The URL to new case is printed to stdout and recorded in reportedto
       element in DIR.

       If not specified, CONFFILE defaults to
       /etc/libreport/plugins/rhtsupport.conf.

       Option -t uploads FILEs to the already created case on RHTSupport site.
       The case ID is retrieved from directory specified by -d DIR. If problem
       data in DIR was never reported to RHTSupport, you will be asked to
       enter case ID to which you want to upload the FILEs.

       Option -tCASE uploads FILEs to the case CASE on RHTSupport site. -d DIR
       is ignored.

       Option -u uploads uReport along with creating a new case. uReport
       configuration is loaded from URCONFFILE which defaults to
       /etc/libreport/plugins/ureport.conf.

   Configuration file
       Configuration file lines should have PARAM = VALUE format. The
       parameters are:

       Login
           Login to RHTSupport account.

       Password
           Password to RHTSupport account.

       URL
           HTTP(S) address. (default: https://api.access.redhat.com/rs)

       SSLVerify
           Use yes/true/on/1 to verify server’s SSL certificate. (default:
           yes)

       SubmitUReport
           Use yes/true/on/1 to enable submitting uReport together wit
           creating a new case. (default: no)

       Parameters can be overridden via $RHTSupportPARAM environment
       variables.

   Integration with ABRT events
       reporter-rhtsupport can be used as an ABRT reporter. Example fragment
       for /etc/libreport/reportevent.conf:

           # Report Python crashes
           EVENT=reportRHTSupport analyzer=Python
                 reporter-rhtsupport -d . -c /etc/libreport/plugins/rhtsupport.conf

OPTIONS
       -d DIR
           Path to problem directory.

       -c CONFFILE
           Path to configuration file.

       -t[ID]
           Upload FILEs to the already created case on RHTSupport site.

       -u
           Submit uReport together with creating a new case.

       -C URCONFFILE
           Configuration file for submitting uReports.

       -F CONFFORMATFILE
           Formatting file for a new case.

FILES
       /usr/share/libreport/conf.d/plugins/rhtsupport.conf
           Readonly default configuration files.

       /etc/libreport/plugins/rhtsupport.conf
           Configuration file.

SEE ALSO
       abrtevent.conf(5), rhtsupport.conf(5), rhtsupportevent.conf(5)



LIBREPORT 2.1.11.1                11/13/2018            REPORTER-RHTSUPPORT(1)